Thoughts on association web development, digital strategy, and building better member experiences.
It's Monday morning after a migration weekend. Your membership director opens Slack with news: 400 members who renewed their accounts over the cutover window don't appear in the new system.
Read Article →An executive director opens her inbox on Tuesday morning. A member has emailed---they cannot navigate the annual conference registration page using a screen reader.
Read Article →You built your site on Squarespace three years ago for $15,000. It looked professional. It launched fast. This year, your board wants a member portal. Your Fonteva vendor says Squarespace...
Read Article →A member calls to ask why their renewal shows "Lapsed" in the portal when they paid their invoice last week. Your membership director sighs. This is the fourth call this...
Read Article →Your board just asked for a budget number for the website redesign. You Google "association website cost" and get answers from $5,000 to $500,000. You're presenting to the finance committee...
Read Article →When to choose Drupal or WordPress for your association website. A real-world platform comparison with cost, complexity, and integration context.
Read Article →Drupal WSOD—a blank white page with no error message. Here's what causes it and how to bring your site back.
Read Article →Drupal's generic error message hides real problems. Here's how to find the actual cause and fix it.
Read Article →WordPress can't connect to its database. Here's what that means, how to check your wp-config, and when it's a hosting problem.
Read Article →WordPress critical error message? Here's what causes it, how to diagnose it, and when your association needs a developer.
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